Frequently Asked Questions
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help_outlineHow can I track my order?Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through our shipping partner's website or directly on our Order Tracking page.
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help_outlineWhat is your return policy?Bold Steps Ahead offers a 30-day return policy on all items. If you are not completely satisfied with your purchase, you can return the product in its original condition along with the receipt for a full refund or exchange. Please ensure that the items are unworn and have all tags attached.
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help_outlineHow do I contact customer support?You can reach our customer support team via the contact form on this page, by emailing us at support@Bold Steps Ahead.com, or by calling us at (123) 456-7890 during our business hours. We strive to respond to all inquiries within 24 hours.
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help_outlineDo you offer international shipping?Yes, Bold Steps Ahead ships to various international destinations. Shipping times and costs vary based on the destination country. Please refer to our Shipping Information page for more details.
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help_outlineCan I change or cancel my order?If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request provided that the order has not yet been processed for shipping.